THE CUSTOMER'S ROLE 

As our customer, you have a role to play in ensuring that you receive quality service. Please:

• Be polite.
   
• Provide honest information and the correct supporting documents where applicable. 
   
• Acquaint yourself with the regulations that govern the operations of the Bureau of Standards Jamaica.
   
• Conduct business in a disciplined manner and pay the required fees on time.
   
• Provide feedback: tell others when our services delight you and tell us when things go wrong.